Have you been facing the issue of the Alexa purple ring? Alexa is an AI-based smart assistant through which there are multiple devices that you can use. There are multiple light rings on this speaker that are going to tell you about different things.
With the help of these lights, you can seek more information as you will be able to understand what all the light rings will mean.
Alexa Purple Ring:
There are different kinds of purple and violet signals that can mean different things on different occasions. What you need to notice is the pattern and the behavior of light so that you can exactly know what it means and how will you be able to fix them conveniently.
Let us see some of the common patterns of the lights:
Pulsing violet light is going to keep on pulsing for a long and it can get you irritated as well. This light can also annoy you but there are ways in which you can fix it. You need to know the reason in order to fully understand it and fix it properly.
The violet light means that there is some issue with the Wi-Fi setup and you are not able to get your device to connect the device with the internet. This can happen if there is an issue with the password of your Wi-Fi or for any other reason.
At times, you might notice a purple flash and it will disappear in a second. This is going to happen when you interact With Alexa and will go after a second. The purple flash on the speaker or the Alexa-enabled device means that it is in the do not disturb mode.
This will happen when you try to interact with the device and it turns off after a while.
There are times when you might see a content purple ring which means that your Alexa-enabled device is on the do not disturb mode constantly. The ring is going to stay on and you are not going to receive any notification on the device either.
This mode just works like DND mode on your phone or on any other device.
Let us now see how to see the troubleshooting steps: that can help you resolve the issue of the Alexa Purple ring:
Disable the DO NOT DISTURB mode:
There are at tome shown you can face the same issue again and again and still do not know what actually caused it. Do not worry as you will be out of this issue in no time. What you need to do is do nothing but disable the Do not disturb mode. This at times might be creating the issue.
There are some steps that you need to follow in order to switch off the Do not disturb mode.
- The first thing that you need to do is to open the Alexa app.
- After that, you need to go to the settings option.
- There disable the Do not disturb mode.
- If you see that the Do not disturb mode is turned off, use the toggle in order to turn it on.
- After that to start and then end.
This is the easy process of switching off the do not disturb mode. If you followed these steps and are still not able to resolve this issue, then follow the next alternative steps to resolve the Alexa purple ring. Read Also The Blog: How to Fix: Echo Not Responding
Restart the device:
When there is an issue with the Alexa-enabled device, you would want to reset the device first. There are two ways in which you can restart the Alexa device. This can be done through the app or the device itself.
Restarting the device at times is very important as it is an important step to help you recover from the issue in seconds.
Check the internet connection:
Have you ever seen or checked your internet connectivity? Well, if that is a no, then you must check it right now. Alexa is not at all designed to work without the internet. In order to fully use your device without any flaws, a stable Wi-Fi connection is needed.
- Make sure the connections are stable.
- Make sure that you have good and best internet high speed access.
- Make sure your device is not so far away from the Wi-Fi router.
- Also, ensure that there aren’t any physical barriers between the router and the Alexa device.
- Make sure you are facing the issue of Amazon Echo won’t connect to Wi-Fi.
If even after trying all these steps you are not able to resolve the issue, then get in touch with our experts they will provide you with the best solution for Alexa purple ring.